Terms of service

Terms of Service

Welcome to our store. By visiting our website or placing an order, you agree to the terms below.

Store Use

You may use this website for personal shopping and browsing only.

You agree not to misuse our website, attempt to interfere with its function, or use it for unlawful purposes.

Product Information

We do our best to display product names, descriptions, prices, and photos accurately.

Please note that colours may look slightly different depending on your screen or device.

Product sizes are approximate and may have small differences.

Our squishies are sold as collectible desk items, cute gifts, and stress-relief accessories for ages 14+.

Orders

When you place an order, you agree that all information you provide is accurate and complete.

We reserve the right to cancel or refuse an order if:

  • Payment cannot be processed

  • The item is unavailable

  • The order appears suspicious or fraudulent

  • There is an error in product pricing or information

If we cancel your order after payment has been made, we will issue a refund.

Pricing and Availability

Prices are listed in Canadian dollars unless stated otherwise.

Prices and product availability may change without notice.

We are not responsible for typographical errors, pricing errors, or product availability issues.

Shipping

Shipping times are estimates and are not guaranteed.

Once an order has been shipped, delivery times may depend on the shipping carrier.

Please make sure your shipping address is correct before placing your order. We are not responsible for delays or lost packages caused by incorrect shipping information provided by the customer.

Returns and Refunds

Returns and refunds are handled according to our Return & Refund Policy.

Please review that policy before placing an order.

Mystery Boxes

Mystery boxes contain surprise items.

By purchasing a mystery box, you understand that the exact items may vary and are selected by us.

Mystery boxes are final sale unless they arrive damaged, defective, or incorrect.

Discount Codes and Promotions

Discount codes must be used at checkout.

Discounts cannot be applied after an order has been placed.

We may change, pause, or end promotions at any time.

Intellectual Property

All website content, including photos, text, branding, graphics, and designs, belongs to our store unless otherwise stated.

You may not copy, reuse, or reproduce our content without permission.

Limitation of Liability

We are not responsible for indirect, incidental, or unexpected damages related to the use of our website or products.

Our maximum responsibility is limited to the amount paid for the order in question.

Changes to These Terms

We may update these Terms of Service from time to time.

Any updates will be posted on this page.

Contact

If you have questions about these Terms of Service, please contact us at:

squishynook@gmail.com