Contact
Have a question about your order, a product, or squishy care? We’re happy to help.
Please fill out the contact form below, or email us at:
We usually respond within 1–2 business days.
Before You Message Us
For order questions, please include your order number if you have one.
For damaged, missing, or incorrect orders, please contact us within 3 days of delivery. Photos of the item and packaging help us review the issue.
To help us review damaged or missing item claims, we strongly recommend recording an unboxing video when opening your package.
Business Location
We are an online shop based in Toronto, Ontario, Canada.
At this time, we do not offer in-person shopping or pickup unless shown as an option at checkout.
Contact form
Have a question about your order, a product, or squishy care? We’re happy to help.
For damaged, missing, or incorrect orders, please contact us within 3 days of delivery.
To help us review claims, we strongly recommend recording an unboxing video when opening your package.
For photos or videos, please email them to squishynook@gmail.com or paste a Google Drive, iCloud, Dropbox, or similar link in the form.