Contact information

Contact Information

Have a question about your order or our products? We’re happy to help.

Email

Please contact us at:

squishynook@gmail.com

We usually respond within 1–2 business days.

Order Questions

For questions about an order, please include your:

  • Order number

  • Name used at checkout

  • Email used at checkout

  • A short description of your question

Business Location

We are an online store based in Toronto, Ontario, Canada.

At this time, we do not offer in-person shopping or pickup unless shown as an option at checkout.

Support Hours

Customer support is available Monday to Friday, excluding holidays.

Messages sent on weekends or holidays may be answered on the next business day.